Last Updated: August 2026
These Terms of Service ("Terms") govern your use of Page 24, a digital publishing and distribution platform operated by Page 24 ("Page 24", "we", "us", or "our").
Page 24 provides services that may include:
These Terms apply to authors, publishers, creators, readers, customers and other users of the platform.
By creating an account, submitting content, publishing a work, purchasing content or otherwise using Page 24, you acknowledge that you have read, understood and agreed to these Terms.
If you do not agree to these Terms, you should not use Page 24.
For purposes of these Terms:
"Author" or "Creator" means a person who submits or publishes a literary work or other creative content through Page 24.
"Publisher" means an individual or organisation authorised to publish and distribute a work through Page 24.
"Work" or "Content" means a manuscript, ebook, PDF, EPUB, cover, illustration, photograph, audio file, description, metadata or other material submitted to Page 24.
"Reader" or "Customer" means a person who accesses or purchases content through Page 24.
"Creator Account" means an account used by an author or publisher to submit, manage or sell content.
"Royalty" means the amount payable to a creator from qualifying sales after applicable Page 24 fees, payment-processing charges, refunds, reversals, taxes or other agreed deductions.
To use certain Page 24 services, you may be required to create an account.
You agree to:
Page 24 may refuse, suspend or terminate an account where there are reasonable grounds to believe that the account is being used fraudulently, unlawfully, abusively or in violation of these Terms.
By submitting a Work to Page 24, you confirm that you have the legal capacity and authority to enter into these Terms.
If you are submitting a Work on behalf of another person, publisher, company, estate or organisation, you represent that you have authority to do so.
Where an account involves a minor or another person who cannot legally enter into the relevant agreement independently, Page 24 may require the involvement or consent of an appropriate parent, guardian or authorised representative.
You retain ownership of the copyright and other intellectual-property rights that you lawfully own in your Work.
Publishing or storing a Work on Page 24 does not, by itself, transfer copyright ownership to Page 24.
You remain responsible for ensuring that you possess all rights necessary to publish and distribute the Work.
By submitting a Work, you represent and warrant that:
You further represent that, to the best of your knowledge, the Work does not unlawfully infringe another person's:
Where your Work contains material created by another person, including photographs, illustrations, quotations, translations, artwork, logos or other protected material, you are responsible for obtaining any permission required for its use.
Page 24 respects copyright and other intellectual-property rights.
Creators are responsible for complying with applicable copyright law, including the Copyright and Neighbouring Rights Act [Chapter 26:05] of Zimbabwe, where applicable.
Page 24 does not permit users to knowingly upload or distribute pirated, plagiarised or otherwise unlawfully obtained material.
Page 24 may investigate credible copyright complaints and may restrict, remove or disable access to content where reasonably necessary to comply with law, protect rights holders, investigate suspected infringement or protect the platform and its users.
Our detailed procedures may be set out in a separate Copyright & Content Protection Policy.
You retain ownership of your Work.
However, in order for Page 24 to provide its services, you grant Page 24 a non-exclusive, worldwide licence to use the Work for the purposes described below.
This licence permits Page 24 and authorised service providers acting on its behalf to:
This licence does not transfer ownership of your copyright to Page 24.
Page 24 will not acquire ownership of your Work merely because your Work is stored, processed or distributed through the platform.
Unless separately agreed with you or required by law, Page 24 will not use the full text of your Work as an independent commercial product outside the services authorised under these Terms.
Page 24 may electronically store, host, process and transmit creator content in order to provide its services.
Page 24 may use its own systems and trusted third-party infrastructure providers for hosting, cloud storage, databases, security, payment processing, content delivery and other technical services.
These providers may process or store creator content on Page 24's behalf as necessary to provide the relevant service.
Page 24 may change or replace its technology and infrastructure providers from time to time.
The use of a third-party hosting, database, cloud, payment or infrastructure provider does not transfer ownership of your intellectual property to that provider.
Page 24 will take reasonable steps to engage service providers appropriate for the nature of the services being provided.
Page 24 will implement reasonable technical and organisational measures appropriate to the nature of the information and services to help protect creator content and account information against unauthorised access, alteration, loss, disclosure or destruction.
Depending on the service, these measures may include:
However, no internet service, cloud-storage system, database, electronic transmission or digital-rights-management technology can guarantee absolute security.
Page 24 therefore cannot guarantee that digital content will never be copied, accessed, disclosed, lost or redistributed without authorisation.
Creators should retain their own original manuscripts and master files.
Page 24 may maintain backups necessary for operating the service, but Page 24 should not be treated as the creator's sole archival or backup facility.
Page 24 may use reasonable measures to discourage unauthorised copying, downloading, redistribution, scraping or other misuse of digital content.
Depending on the service, these measures may include:
These measures are intended to reduce unauthorised use, not to guarantee that piracy is impossible.
Creators acknowledge that a determined individual may be able to reproduce or redistribute digital content despite reasonable technical protections.
When a reader purchases a digital Work through Page 24, the reader receives the right to access and use the purchased Work for personal use, subject to the applicable purchase terms and restrictions.
Unless expressly stated otherwise, purchasing an ebook does not transfer copyright or reproduction rights to the reader.
Readers may not:
Page 24 may provide digital books through downloadable files, online reading, account-based access or other methods depending on the Work and service.
Page 24 may request information reasonably necessary to:
Page 24 follows a principle of data minimisation and will seek to collect information reasonably necessary for the relevant purpose.
Page 24 does not routinely require every creator to submit a National ID or passport merely to publish a Work.
Where reasonably sufficient, Page 24 may verify a creator using information such as:
Page 24 may request additional identity or supporting documentation where reasonably necessary because of:
Where additional documentation is requested, Page 24 will seek to limit the information collected to what is reasonably necessary for the relevant purpose.
Creators may designate an eligible payout destination supported by Page 24, which may include a bank account, mobile-money wallet, Visa card, or another supported payment method.
Where permitted by the applicable payment provider and Page 24's procedures, the payout destination may belong to:
Where a payout is directed to another person's account, Page 24 may require appropriate written authorisation or other evidence reasonably necessary to establish that the creator has authorised the arrangement.
The name and ownership requirements of the relevant payment provider will also apply.
Page 24 may delay or suspend a payout where the payout information is incomplete, inconsistent, disputed, fraudulent, unavailable or subject to legal or payment-provider restrictions.
Creators may set or participate in setting the selling price of their Works in accordance with the options made available by Page 24.
Page 24 may deduct applicable:
The creator will receive the applicable net amount according to Page 24's published payout terms.
Payout schedules, minimum payout thresholds and supported payout methods may be specified separately by Page 24 and may change from time to time with reasonable notice.
Page 24 may temporarily withhold funds where reasonably necessary to investigate:
Page 24 will not use withholding powers as a means of permanently depriving a lawful creator of funds except where permitted by law or where the funds are determined to be unavailable for lawful payment.
Where a customer receives a refund, chargeback or payment reversal relating to a Work, the corresponding creator royalty may be reversed or adjusted where reasonably necessary.
Page 24 may temporarily reserve amounts reasonably required to cover anticipated payment reversals, subject to applicable law and the platform's payout procedures.
A person who believes that content available through Page 24 infringes their copyright or other legal rights may submit a complaint through the procedure designated by Page 24.
A complaint should contain sufficient information for Page 24 to understand:
Page 24 may contact the relevant creator and may temporarily restrict access to disputed content while investigating.
Where appropriate, Page 24 may restore content if a complaint is withdrawn, resolved or determined to be insufficient.
Repeated or deliberate infringement may result in suspension or termination of an account.
Users may not use Page 24 to knowingly:
Page 24 may restrict or remove content and may suspend or terminate accounts where reasonably necessary to address such conduct.
Page 24 may review content using human or automated processes for purposes including:
Page 24 does not guarantee that every violation will be detected.
The absence of immediate action by Page 24 does not constitute approval of unlawful or prohibited content.
Unless otherwise agreed, creators authorise Page 24 to use limited information about their published Works for the purpose of promoting the Work and the Page 24 platform.
This may include:
Page 24 will not acquire ownership of the Work through this promotional licence.
Creators may be given options to participate in additional promotional programmes, campaigns or advertising services.
Page 24 will make reasonable efforts to maintain the availability of the platform.
However, the service may occasionally be unavailable because of:
Page 24 may modify, suspend or discontinue features of the platform where reasonably necessary to maintain, improve or secure the service.
Subject to outstanding customer transactions, legal obligations and other rights that reasonably need to survive removal, creators may request removal of their Work from Page 24.
Removing a Work does not necessarily:
Page 24 may retain limited records necessary for legal, accounting, security, fraud-prevention or dispute-resolution purposes.
Page 24 may suspend or terminate an account where it reasonably believes that:
Where reasonably practicable, Page 24 may provide the user with an explanation and an opportunity to address the issue.
Termination does not automatically eliminate rights or obligations that arose before termination.
Page 24 may rely on third-party services for functions including:
Those services may have their own terms and privacy policies.
Page 24 will take reasonable steps to use service providers appropriate for the functions they perform, but Page 24 is not responsible for failures caused exclusively by an independent third-party provider beyond Page 24's reasonable control.
Page 24's collection, use, storage and disclosure of personal information is governed by its separate Privacy Policy.
The Privacy Policy explains:
Where there is a conflict between these Terms and the Privacy Policy concerning personal-data processing, the Privacy Policy will govern that specific issue to the extent required by applicable law.
Creators are responsible for ensuring that descriptions, advertisements, claims and other information they provide about their Works are accurate and not misleading.
Page 24 may modify or request changes to metadata or promotional material where reasonably necessary to correct inaccurate, deceptive, unlawful or prohibited information.
To the extent permitted by applicable law, Page 24 will not be liable for:
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.
Page 24 provides publishing, distribution, marketing and related services but does not guarantee that:
Creators remain responsible for decisions concerning their publishing, pricing and marketing strategies.
To the extent permitted by applicable law, a creator or publisher may be responsible for losses, claims, liabilities or reasonable costs arising from their breach of these Terms or from claims that their Work unlawfully infringes another person's rights.
This section does not apply to the extent that the relevant loss was caused by Page 24's own unlawful conduct, negligence or other liability that cannot lawfully be transferred to the creator.
Page 24 may update these Terms from time to time to reflect:
Material changes will be communicated through reasonable means where required.
The updated Terms will state the date on which they take effect.
Continued use of Page 24 after the effective date of updated Terms constitutes acceptance of the revised Terms to the extent permitted by law.
These Terms shall be interpreted in accordance with the applicable laws of Zimbabwe, except where mandatory provisions of another jurisdiction apply.
Nothing in these Terms prevents a user from exercising rights that cannot lawfully be excluded under applicable law.
Questions regarding these Terms, publishing rights, copyright, payouts or other Page 24 matters may be directed to the official Page 24 contact channels published on the platform.
Page 24 may publish separate procedures for:
By creating an account, uploading a Work, publishing a Work or otherwise using Page 24, you acknowledge that:
Page 24 Digital Publishing Platform © 2026. All rights reserved.